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Download help

I can't open any of your download files!

I think I have found a broken link

How do I save a file to disk for later viewing?

Why can't I open this file?

Explanation
You probably do not have an appropriate reader installed on your system.

Most of our documentation is in Adobe Acrobat Portable Document Format (PDF). To read these files you will need Adobe Acrobat Reader 3.0 or greater (see below).

Presentations are in Microsoft PowerPoint format (PPS). To read these files you will need a copy of Microsoft PowerPoint 97 or greater, or the free PowerPoint viewer (see below). PowerPoint is part of Microsoft Office.

In addition, many larger files are also available in a compressed form to save you time when downloading. Opening these files requires an appropriate compression program, such as WinZip. A free 21 day trial version of WinZip is available (see below).

Adobe Acrobat Reader (PDF files)
Adobe Acrobat Reader is free to download and use. To download Acrobat Reader for Windows, go to: http://www.adobe.com/products/acrobat/readstep.html
For versions of Acrobat Reader for other operating systems (e.g. Macintosh, UNIX) please use:
http://www.adobe.com/support/downloads/main.html
...and look for "Acrobat Reader".
OR contact your systems administrator.

Microsoft PowerPoint Viewer (PPS files)
If you do not have Microsoft Office or PowerPoint, you can get a free PowerPoint viewer from Microsoft. This PowerPoint viewer only supports Microsoft Windows 95, 98 or ME, Windows NT 3.5 or greater, and Windows 2000. To download PowerPoint viewer, go to:
http://office.microsoft.com/downloads/2000/Ppview97.aspx
...and follow the instructions therein.
OR contact your system administrator.

WinZip (any file listed as 'Zipped')
Note that WinZip only decompresses the file. You will still need the appropriate viewer installed on your system. For example, a file listed as 'Zipped PDF' requires WinZip and Acrobat Reader before it can be read. WinZip only supports Microsoft Windows 3.1 and above.
To download a trial version of WinZip, go to:
http://www.winzip.com/ddchomea.htm
...and follow the instructions therein.
OR contact your system administrator.

Still having difficulty?
If you still cannot open this file, there may be a network error, or it may be a broken link. If you suspect a broken link, please email us to tell us, stating exactly on which page the link lies.

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I think I have found a broken link
We try to keep this website as user-friendly and navigable as possible. If you have discovered a broken link, please do email us, stating exactly on which page the link lies, and we will try to remedy the error.

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How do I save a file to disk for later viewing?
The following process is for Windows users with either Internet Explorer 5.0 or above, or Netscape 6.01 or above. The system is likely to be similar for users of other OSes and web browsers.

Internet Explorer

  1. Right-click the link you wish to download.
  2. Select "Save Target As"
  3. Select a location to which you would like the file saved.
  4. Click "OK"

Netscape Communicator

  1. Right-click the link you wish to download.
  2. Select "Save Link As"
  3. Select a location to which you would like the file saved.
  4. Click "OK"
 

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